CRM
Type: Concept
As of November 2026, CRM has been mentioned in 5 episodes across 5 podcasts, first heard Aug 2023 on YouTube Channel UCNFpdzMKNcVkP3kn1x1lXMw. CRM quality is framed as essential for managing by numbers, diagnosing performance, and enabling scalable playbooks across markets.
Customer relationship management (CRM) is a strategic process that organizations use to manage, analyze, and improve their interactions with customers. By using data-driven insights, CRM often involves dedicated information systems that help store and analyze customer data, support communication, and coordinate sales, marketing, and service activities.
| Mentioned in | 5 episodes on 5 podcasts (as of November 2026) |
|---|---|
| First heard | Aug 2023 on YouTube Channel UCNFpdzMKNcVkP3kn1x1lXMw |
| Field | Business, Technology |
| Domain | Customer relationship management / operations analytics |
How do different shows talk about CRM?
5 shows discussed CRM in these episodes.
- Home Service Expert — 1 episode
Dial in the CRM I need to see the numbers.
Marketing, Sales, Capacity Planning, and Scaling Home Services with Ismael Valdez - Ryan Hawk — 1 episode
- The Ramsey Show — 1 episode
- The Proven Podcast — 1 episode
- YouTube Channel UCNFpdzMKNcVkP3kn1x1lXMw — 1 episode
Who talks about CRM on podcasts?
Ryan Hawk and George Kamel brought up CRM; the most recent mention was Feb 2026 on Home Service Expert.
- Marketing, Sales, Capacity Planning, and Scaling Home Services with Ismael Valdez on Home Service Expert (Feb 2026)
- The Skill That Looks Like Magic (But Isn’t) | Oz Pearlman Read your Mind on Ryan Hawk (Jan 2026) — Ryan Hawk
- Getting Clarity Around Your Money Changes Everything | January 2, 2026 on The Ramsey Show (Jan 2026) — George Kamel
- Hiring Top Sales Talent - Kayvon Kay on The Proven Podcast (Aug 2025)
- Squarespace Bought What From Google? on YouTube Channel UCNFpdzMKNcVkP3kn1x1lXMw (Aug 2023)
Which podcasts mention CRM most?
YouTube Channel UCNFpdzMKNcVkP3kn1x1lXMw (1 episode), The Proven Podcast (1 episode) and Home Service Expert (1 episode) mention CRM most.
- YouTube Channel UCNFpdzMKNcVkP3kn1x1lXMw — 1 episode · More topics from YouTube Channel UCNFpdzMKNcVkP3kn1x1lXMw
- The Proven Podcast — 1 episode · More topics from The Proven Podcast
- Home Service Expert — 1 episode · More topics from Home Service Expert
- Ryan Hawk — 1 episode · More topics from Ryan Hawk
- The Ramsey Show — 1 episode · More topics from The Ramsey Show
What is CRM mentioned alongside?
CRM is most often mentioned alongside Service Titan, A1 and Marketing Genius.
Affiliated with: Service Titan
Mentioned together: A1, Marketing Genius, Ken Goodrich, NextGen Air Conditioning, Heating, and Plumbing, Customer Fulfillment, Mantle, direct mail, Sales, Uncle Luke, Service Titan