Customer Journey
Type: Concept
As of November 2026, Customer Journey has been mentioned in one podcast episode on Home Service Expert (Feb 2026). Used to frame budget allocation (top/middle/bottom), retargeting, and the non-linear path customers take before converting.
Customer experience (CX) refers to the cognitive, emotional, sensory, and behavioral responses of a customer during all stages of interaction with a product or service, including pre-purchase, consumption, and post-purchase.
| Mentioned in | 1 episode on 1 podcast (as of November 2026) |
|---|---|
| First heard | Feb 2026 on Home Service Expert |
| Field | marketing |
Who talks about Customer Journey on podcasts?
Customer Journey came up; the most recent mention was Feb 2026 on Home Service Expert.
What is Customer Journey mentioned alongside?
Customer Journey is most often mentioned alongside Brian Soy, Tommy (full name not provided) and Kick Charge.
Mentioned together: Brian Soy, Tommy (full name not provided), Kick Charge, Search Light, Trust, American Greetings, A1 Garage Door Service, Aspire, Cleveland, Gorg Jank Home Services